A Wasted Opportunity

I was seated next to a new executive in the parent company of an organization where I was a decades-long customer. We introduced ourselves at this network function, and I shared how wonderful the receptionist is at one of their locations. In fact, it’s the only location I chose to frequent because this frontline professional 

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Why Your Company Needs a Holiday+ Celebration

Let’s start with the “what” before I explain the “why” you need to hold a special event this time of year. Your options to recognize employees during the November/December holidays, OR wrap-up the year’s results, OR kick-off goals for the new year will depend: on what you’ve done in the past and whether you want 

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Where to go when you need emotional first aid

How do we cope when we’re bombarded with crisis after crisis? Weather-related disasters, hate crimes, political and economic struggles, rampant mistrust and distrust, etc. If you’re looking to understand how we can help ourselves and each other get through difficult times, I recommend the free online library of Global Facilitators Serving Communities (GFSC), a volunteer 

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An Engaging Journey on the Impact Revolution Channel

It’s happened. I’ve reached the point when I’m invited to speak on podcasts whose hosts are much younger than I am. Does this make me feel old? Surprisingly, no. It makes me appreciative of how much business experience I have to share. Keeping a positive mindset, I prefer to think of it as “sharing my 

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Why I’m More Hopeful

Throughout my career there were times I felt like a tiny voice in the management void. As an early advocate of internal marketing – a strategic blend of Marketing and Human Resources that focused on taking care of employees to take care of customers – I found companies bought into the concept but not its 

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Sharing Experience to Pay It Forward

“With age comes wisdom” … and wrinkles. As a long-time solopreneur with a start in the corporate world, I’m fortunate to have more wisdom than wrinkles. I’m also fortunate to have the opportunity to share what I learned along the way with career coach and podcast host, Deborah Brown-Volkman. We covered a lot of ground 

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