Great Business Resources

It’s back to business now that the holidays are over. Here’s a list of some great resources that I compiled over the past month to share with you.

Professional Development
The 23rd Annual Services Leadership Institute, March 9-11, 2009, presented by the Center for Services Leadership.

HR and Communications e-letters
Keeping the People – with insight on how “best” employers are leading in tough times.

The Corporate Communicator – Bon Mot Communications’free e-zine “helping corporate communicators do more with less.” Subscribers are invited to attend a free teleseminar/webinar, “Communicating Confidence in an Era of Low Trust,” on February 17, 2009. Learn more about this topic from Bon Mot’s white paper, The Low Trust Epidemic: Why It Matters and What Communicators Can Do About It.

Nonprofit Management
Realistic and refreshing advice about surviving these challenging times from nonprofit leader Jan Masaoka.

New blogs that are worth reading
Marketing Mindset by Frank Haas, a long time colleague and friend of mine.

The Business of Service by Scott Miller.

Customer Management
Check out Becky Carroll’s blog post series from Nov. 17th, 18th, and 19th, covering the recent Customers First Conference.

One Comments

  • Becky Carroll January 13, 2009 Reply

    Thank you for the shout out, Sybil! That was a great conference with lots of great information throughout, and one I would highly recommend in the future.

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