I was introduced to volunteer expert Susan Ellis, president of Energize, Inc., when researching my volunteer engagement series. I had several follow-up questions for her, and she graciously gave her time to answer them in this interview. QSM: It’s been said that nonprofits are likely to rely more on volunteers in lieu of hiring paid staff […]
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Here’s a compiled list of resources I found in researching & writing this series on volunteer engagement and management. Since this list is far from comprehensive, I invite you to share additional resource links. Blue Avocado – an “online magazine for community nonprofits” … here you can find Susan Ellis‘s article on board responsibilities for volunteers. Corporation […]
“Too many organizations are thoughtless when it comes to volunteers.” – Susan Ellis, president of Energize, Inc., a volunteer training & consulting firm. Sadly, many former volunteers would agree with this statement. That’s why an intentional and proactive (rather than passive or reactive) effort is needed to effectively engage and retain volunteers. Here are some guidelines to help […]
The second post in this volunteer engagement & management series focuses on the volunteer experience. Workplace engagement applies to both nonprofit employees and volunteers. Like employees, volunteers are not immune to becoming disenchanted with the nonprofits they serve. Unlike employees, however, it’s easier for volunteers to leave when they become disengaged. The Corporation for National and […]
This blog post kicks off a six-part series in which I explore volunteer engagement and management. It’s a critical topic for nonprofits that need to capture the attention and availability of more unemployed and underemployed workers willing to volunteer time and energy. But the match of nonprofits and able volunteers won’t work if volunteer talent […]
How to Re-Engage Employees
“It’s sad, really, how a negative workplace can impact our lives and the way we feel about ourselves. The situation is reaching pandemic heights – most people go to work at jobs they dislike, supervised by people who don’t care about them, and directed by senior leaders who are often clueless about where to take […]
What a Decade!
All the media’s Best/Worst lists of the previous decade prompted my own look back at 2000-2009. It was a great decade for me professionally and a mixed one personally. Professional Highlights My book on internal marketing, Taking Care of the People Who Matter Most: A Guide to Employee-Customer Care, was published in 2007 by WME […]
Self-employed consultants can’t risk becoming disengaged from their client work, especially if they want to maintain their professional brand; i.e., reputation and credibility. They can, however, voluntarily leave a client. While this is a viable option, it’s not easily made. Consider this situation that a colleague described to me. “I quit my long term client […]
Sarah Perry is Sales and Marketing Director at SnapComms, a New Zealand based firm that provides innovative technological solutions “with a pragmatic approach” to improve internal communications and strengthen employee engagement. I wanted to interview Sarah because I was impressed with the way SnapComms applies new technology to address real employee communications issues, not just […]
An interesting question that I’m finding is a challenge to answer. My initial presumption was nonprofit staff would be more engaged because their work is mission-driven. However, I’ve also known nonprofit employees who are minimally engaged because their workplace situation turned out to be negative. So I started a quest to find research on nonprofit […]