Message To Management: When Times are Tough

[Note: I’m happy to feature this guest post  from business strategist and coach, Dawn Lennon, who is the author of Business Fitness: The Power to Succeed – Your Way. It was originally written for this blog several years ago as part of a guest-post series on re-energizing the workplace, and Dawn’s advice is just as applicable today.] 

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Overcoming the Responsibility vs. Authority Conflict: Lessons in Collaboration

How do you manage working with others when you’re responsible for a project they’re involved with, yet you’re given limited or no authority to get the work done? While I do not recommend this approach, I’ve observed it in many organizations due to reasons that involve internal politics, lack of role clarity, and unshared commitment 

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Summer Blog Break 2013

School’s out for summer, and the same goes for this blogger. With lighter blog traffic this time of year, I’m going to take a breather from content marketing and allow myself to relax a bit. I’m still working, however: taking care of my clients and continuing my professional and business development. I’ll also continue to stay 

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Staff Meetings 101: A Guide for Younger Employees

Undercurrents in the workplace are conspiring against face-to-face staff meetings. Organizations seem to hold fewer of them, due to time constraints or a preference for the expediency of electronic communication. A growing generation of high school and college grads are entering the workforce with finely-honed texting and screen-time skills, but less experience in face-to-face interaction. In addition, 

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Stop Treating Employees Like They’re Stupid

A friend who works for a Fortune 500 company called me in disbelief. His company held an all-employee meeting to share its end-of-year results. Among the key messages: The company had a great year and profits were up. Due to the uncertain economy, no merit increases would be given. If employees were upset, they could write 

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When Your Business Needs Help: What to Ask and of Whom

You’ve got to love the results of contradictory studies. One day you’re told that salt, eggs, caffeine, or fill-in-the-blank is bad for you. Then later you’re told that it’s not that bad. Such conflicting advice isn’t limited to health – you also find it in business. For example: Think BIG … Think small. Be innovative 

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“Share of Mind, Share of Heart” Book News

Nonprofit professionals, leaders and volunteers interested in Share of Mind, Share of Heart: Marketing Tools of Engagement for Nonprofits now have the option to purchase it in both print and electronic versions. In response to numerous requests, my latest book is available for purchase and download at Energize Inc.’s Bookstore. I’m honored that Energize, Inc., 

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You’re in Trouble If Your Employees Can’t Answer These Questions

What is your organization’s mission (purpose) and where is it headed (strategy and goals)? What is expected of employees in helping the company achieve its goals? Who are your customers and why do they choose to do business with you? Also, how do employee efforts impact customer satisfaction? What is your brand promise and what’s 

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What They’re Saying About “Share of Mind, Share of Heart”

I’m thrilled with the positive response to my new book, Share of Mind, Share of Heart: Marketing Tools of Engagement for Nonprofits. I’m honored to share these more detailed book reviews by Ivana Taylor, Small Business Trends, and Wayne Hurlbert, Blog Business World. Here are several recent reviews that I’m also honored to share. “With a great passion for 

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