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“The Rock and Roll Guide to Customer Loyalty”

Posted by sybil | On: Feb 22 2011 | Comments (0)
Seriously, it’s an e-book about customer service with a rock & roll twist written by Joe Heuer, the Rock and Roll Guru. I fell in love with The Rock and Roll Guide to Customer Loyalty because it’s a fun read that carries a meaningful message about customer...

The Sweet Sound of Brand Love

Posted by sybil | On: Jun 20 2006 | Comments (0)
I just attended my first brand “love-in” experience thanks to my husband, a member of the Martin Owners Club – a special group of Martin Guitar aficionados. The first official gathering of the Martin Owners Club was held recently in Nazareth,...