Seriously, it’s an e-book about customer service with a rock & roll twist written by Joe Heuer, the Rock and Roll Guru. I fell in love with The Rock and Roll Guide to Customer Loyalty because it’s a fun read that carries a meaningful message about customer service. As a baby-boomer, I enjoy classic ‘60s music.
I just attended my first brand “love-in” experience thanks to my husband, a member of the Martin Owners Club – a special group of Martin Guitar aficionados. The first official gathering of the Martin Owners Club was held recently in Nazareth, PA, site of the company’s home base, factory, and new Martin Guitar Museum &