Extending Thanks Giving

Regardless of when you observe Thanksgiving, the holiday encourages us to give thanks for all we have … and for all that we don’t have (e.g., difficult circumstances). I’m all for expressing sincere gratitude during the season; I just wish it was given more frequently. A friend of mine shared her experience with a Salvation Army volunteer 

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Favorite Volunteer Quotes

While anytime is a good time to acknowledge volunteers for their dedication to helping others, National Volunteer Week provides a special opportunity to celebrate their efforts. In support of National Volunteer Week, here are my favorite quotes on the tremendous value of volunteers. “Volunteering is so pervasive it’s invisible. We take for granted all the things that 

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What’s So Funny About Employee Engagement?

Plenty, if you’re cynical about it. And such cynicism is not surprising given how many employees endure lame attempts to improve engagement. For example: Providing a special lunch for employees as a token employee appreciation event. Conducting periodic employee engagement or satisfaction surveys with little or no follow-up. Creating an HR or cross-company employee committee 

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Top Takeaways from 2015

Like most committed professionals, I’m always in learning mode. I find a constant stream of new ideas, lessons learned, and other important information from reading online and offline, speaking with participants in my workshops and presentations, attending conferences and webinars, talking with people inside and outside of my network, watching movies, etc. Here are several of 

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Relationship Nurturing for the Season

[Note: I’m delighted to feature this guest post from Hillary Feder, CEO, Ask Hillary’s, who specializes in strategic relationship building. Hillary shares important tips for recognizing customers and clients during the holiday season.] Thoughts turn to nurturing key relationships with customers and clients, and demonstrating gratitude as the year draws to a close. That’s why 

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How to Keep Your Employees Engaged During the Holidays

The last few weeks of the calendar year are stressful in the workplace as people become distracted preparing for the holidays. Employees can be overwhelmed with year-end reporting and planning deadlines just as everyone else seems to be using up the last of their vacation days. And those at work may be so into the 

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Best Lessons from Bad Bosses-Part 2

We all love great bosses and hate the bad ones. The only upside to a bad boss is what we learn from our experience working with that person: primarily what not to do and, occasionally, what to do. Following up my previous post on lessons learned from bad bosses, here is more great advice shared 

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Best Lessons from Bad Bosses-Part 1

This post is inspired by Boss’s Day. I hope you’re fortunate to work with a really good boss. If not, take heart – there are valuable lessons you can learn from your experience. I asked several colleagues to share their best lessons from bad bosses. Here are their horror stories and lessons learned. It’s Just 

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What Matters in Recognition and Employee Engagement: Interview with Zane Safrit

I met Zane Safrit by phone several years ago when he interviewed me on his radio show, and we’ve stayed in touch to share our work in employee engagement and organizational leadership. Our most recent conversation centered on employee happiness as a factor in employee engagement. Zane has held numerous positions ranging from customer service rep to 

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