Tag: quotes

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Marketing Training & Development

Picasso on Pricing?

Whether you’re just starting a business or a seasoned entrepreneur, you’re not alone in questioning how to price your products and services.

How do you price for value beyond calculating costs of materials, development, labor, delivery, etc.?

Here’s help from an unlikely source: Picasso.

The following story, an often-cited urban legend, is instructive and worth repeating.

Legend has it that Pablo Picasso was sketching in the park when a bold woman approached him.

“It’s you — Picasso, the great artist! Oh, you must sketch my portrait! I insist.”

So Picasso agreed to sketch her. After studying her for a moment, he used a single pencil stroke to create her portrait. He handed the women his work of art.

“It’s perfect!” she gushed. “You managed to capture my essence with one stroke, in one moment. Thank you! How much do I owe you?”

“Five thousand dollars,” the artist replied.

“But, what?” the woman sputtered. “How could you want so much money for this picture? It only took you a second to draw it!”

To which Picasso responded, “Madame, it took me my entire life.”

[Source: attributed to Ellen Rohr, best-selling author of “How Much Should I Charge” and other business books.]

[Image by Peter Lomas from Pixabay]

Categories
Engagement Training & Development

Foundation for a Decent Workplace

Whether you’re building a new organization or fixing a dysfunctional one, here’s a good place to start.

Bill of Rights for the Ideal Workplace

  1. You have the right to be treated with respect and the responsibility to respect others.
  2. You have the right to be treated fairly and the responsibility to treat others fairly.
  3. You have the responsibility to respect the rights and needs of others.
  4. You have the right to a work environment that is free of distractions.
  5. You acknowledge that change is difficult and necessary.
  6. You acknowledge that errors are often the symptoms of a larger problem, and not the problem itself, and work to find better solutions.
  7. You acknowledge that employees are part of the solution, not the problem.
  8. You acknowledge that while blame is easy, finding the right answer is hard.
  9. You acknowledge that finding the best answer often requires everyone being involved.
  10. You acknowledge that while customers come first, they may not always be right.

Adapted from The Three Legged Table: Why Every Employee Matters by Brian James.

[Image credit: Tim Mossholder on Unsplash]

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Current events Engagement

Remember

… what life was like five years ago when the pandemic started?

In a very short time, our lives changed forever.

Here’s one important lesson I learned from the experience: “A crisis can be very clarifying. When you have emerged from a crisis you learn to cherish what really matters.” Scott Cochrane

While we’ve learned to live with COVID-19 (thanks to advances in medical/pharmaceutical science), we continue to face challenges in our chaotic world.

That brings me to another important lesson I learned during the lockdown: the importance of self-care that’s reinforced in asking these questions:

  1. What am I GRATEFUL for today?
  2. Who am I CHECKING IN ON or CONNECTING WITH today?
  3. What expectations of “normal” am I LETTING GO of today?
  4. How am I GETTING OUTSIDE today?
  5. How am I MOVING MY BODY today?
  6. What BEAUTY am I either creating, cultivating, or inviting in today?

These questions are helpful in reinforcing what matters: caring for one’s self and others who may be struggling these days.

Originally posted online during the pandemic as “Daily Quarantine Questions” (source unknown), the questions are timeless.

[Photo by Anastasiia Krutota on Unsplash]

Categories
Engagement

How to Improve Your Workplace

It’s easy and something anyone can do: bosses, business owners, co-workers, colleagues, partners; etc.

It can be used with any employee, whether they work remotely, at a company locale, or in a hybrid situation.

And it’s applicable any time, any season.

Are you ready?

Here it is:

“Tell someone how grateful you are that they took something annoying off of your plate, stepped up when you needed them, or just made work a little better. Whatever it is, be as specific as possible. It might feel small, but this tiny nudge towards gratitude is incredibly powerful. It will ripple throughout your organization. And it will make work better for you and for the people around you.” Laszlo Bock

[Image credit: Photo by Ava Sol on Unsplash]

Categories
Training & Development

“Flawsome” is Awesome!

I admit to being a perfectionist.

The good news is I’m getting much better at reviewing my workshop feedback and no longer stressing over the occasional 1/2 to 1 percent of participant evaluations that have been mediocre or less than favorable.

This is partly due to allowing myself more grace when I know I’ve done my best to prepare and deliver a session for a client.

It’s also due to learning about the Japanese practice of kintsugi that my friend and former publisher, Tom Collins, introduced me to several years ago. This art form involves “repairing broken pottery by sealing the cracks with lacquer and coating them in gold dust. As a result, the repaired piece becomes more beautiful and valuable than the original.” In other words, Tom helped me to understand that being “flawsome” is awesome.

That’s why I’m happy to share the new book, “I Am Perfectly Flawsome: How Embracing Imperfection Makes Us Better” co-authored by Tom Collins and Michele Molitor.

Their book explains the basis of perfectionism and explains how it endangers our mental and physical health resulting from living with self-imposed pressure and anxiety, depression, feeling “less than” when not meeting expectations, and low self-esteem, etc.

Building on this foundation, the authors offer practical tips to address perfectionism, fear of failure, and imposter syndrome so that we can embrace the benefits of being flawsome. Its valuable content is formatted with margin space for side notes, references, quotes, and the reader’s notes. Each chapter also ends with questions for consideration “to help you start living Flawlessly.”

“I Am Perfectly Flawsome” is worth reading and sharing. It’s also the perfect gift for any student, co-worker, or family member struggling with perfectionism.

“Perfection is merely an illusion, put forth by those trying to achieve it.”
Michele Molitor

[Image credit: Gerd Altmann from Pixabay]

Categories
Engagement Tribute

Coping with Grief?

“I believe we are alone in our pain but never in our suffering, as long as we connect with caring, compassionate people.” Sybil F. Stershic

I learned a lot about the grieving process via special counseling after losing three immediate family members in a short time, and I’m still learning.

Since losing another beloved sibling a few years ago, I found an online support group that’s helpful. It takes place in the form of an Unhurried Conversation hosted by Grief Support Specialist, Kathy Murri.

Note: an Unhurried Conversation is a safe “go-with-the-flow” organic conversation in which people speak uninterrupted in a safe space and listen without judgment. Participants take turns sharing what they want, when they want, and if they want.

In her Unhurried Conversation on Grief and Loss, Kathy welcomes anyone who:

-has lost someone close

-is taking care of someone with a terminal illness

-finds themselves out of a job or relationship.

We share struggling with feelings of sadness and anger … dealing with anticipatory grief, ambiguous grief, and/or grief-shaming … navigating new identities as a result of loss, etc. Kathy reminds us that grief involves adapting to a change in expectations: who are we now and what do we do as a result of our loss? We hold space for compassion for ourselves and others in this process.

People from all over the world share their struggles and find comfort in this open, compassionate community Kathy has created. Some participants are new and some are semi-regulars like me, who attend as needed.

If you or someone you know is trying to cope with grief and loss, please consider attending one (or more) of Kathy’s monthly Unhurried Conversations on Grief and Loss held the first Saturday of the month.

[Image credit: Pexels from Pixabay]

Categories
Engagement Training & Development

Career Lessons from the Wizard of Oz

Among the many life lessons found in this wonderful film, here are my professional takeaways from the major characters.

Dorothy Gale: In her journey on the yellow brick road, Dorothy faces various twists and turns with serious obstacles to overcome. It’s a perfect metaphor for a “career path” that is anything BUT a straight line to a destination dream job/career. (Fortunately, we’re not at risk to run into a bad witch with a minion of flying monkeys!) As with Dorothy’s experience, however, we’re also likely to encounter opportunities for self-discovery while sharing the adventure with people we come to value that we meet along with way.

Glinda the Good Witch, The Wicked Witch of the West, and the Wizard: Employees don’t get to chose the bosses they want to work for, and we naively presume that everyone in a position of authority is smart, competent, and capable of leading/managing effectively. The reality is you may end up working for managers who are good, those who are mediocre and hide behind a curtain of power, or those who are toxic. Whether you find yourself with a Wizard or a Wicked Witch, it’s important to respect their authority — even if you don’t respect them personally — for as long as you’re able to endure them.

The Scarecrow: His journey ends with being awarded an official degree, but there’s no end to seeking knowledge. On-the-job training and continual learning — formal and informal (e.g., reading, networking, professional development, etc.) — are necessary for growth.

The Cowardly Lion: You can’t lead when you’re paralyzed by fear. “Fake it ’til you make it” isn’t an effective strategy for the King of the Jungle or anyone in a position of power. We continually learn confidence through trial & error and building on our failures with encouragement from others. As Conan O’Brien shared in a commencement speech, “[Don’t] be afraid to fail … whether you fear it or not, disappointment will come. The beauty is that through disappointment you can gain clarity, and with clarity comes conviction …”

The Tin Man: He comes to learn that having a heart is key to a fulfilling life. Philosopher and writer Elbert Hubbard said it best: “Do work with your whole heart and you will succeed – there is so little competition.”

[Image credit: Ray Fragapane on Unsplash]

Categories
Engagement Training & Development

Considering Major Organizational Change? Listen Up!

“Executives who initiate strategic change without engaging managers in the process disrespect them by dismissing their work and institutional knowledge.

While organizational change isn’t easy, it doesn’t have to be made more painful by those in charge.” Sybil F. Stershic

Those in middle and front-line management who are most affected by change are more than willing to share their ideas on how to best to minimize disruptions and help employees adapt.

Ignore them at your peril, unless you’re looking for an expedited path to disengagement and turnover.

[Image source unknown.]

Categories
Engagement

More than just-for-fun: how playing leads to better understanding

It’s true:
“You can discover more about a person in an hour of play than in a lifetime of conversation.”  [attributed to Plato]

This was confirmed in feedback from a group of professionals for whom I recently had the privilege of providing a LEGO® SERIOUS PLAY® workshop.

This special session was designed to bring a small group of department managers and supervisors together, who work in the office and/or remotely, to connect and better understand each other in a safe, engaging way.

Verbatim comments included:

“It got me to think internally about my role and growth but also add an extra value and appreciation for my team, their roles, and talents.”

“It helped to connect with co-workers and see how they thought. To see them interact with one another and think alike was very positive.”

“Today’s session helped me experience the team’s unity. We all had different ideas, thoughts, but we were all joined in a single purpose and this is to serve our community.”

As a LEGO® SERIOUS PLAY® facilitator, I find it gratifying to witness the group’s progress from their initial reactions about playing with LEGO® bricks at work -ranging from skepticism to amusement – to their full immersion in the process of shared understanding and unexpected joy in the process.

[Photos by Sybil F. Stershic]

Categories
Engagement

Why Your Company Needs a Holiday+ Celebration

Let’s start with the “what” before I explain the “why” you need to hold a special event this time of year.

Your options to recognize employees during the November/December holidays, OR wrap-up the year’s results, OR kick-off goals for the new year will depend:

  • on what you’ve done in the past and whether you want to continue it or try something new & different. If you’ve never held an holiday, year-end wrap, or new business year launch event, maybe it’s time.
  • on what employees might want to do. (Have you ever asked them?)
  • on what makes sense based on your workplace culture, leadership (in alignment with or in spite of the prevailing culture), and available resources (budget, scheduling, venue, etc.).

Once you decide to acknowledge your employees for whatever purpose fits best, it’s time to decide on what, when, and where. (With hospitality staffing issues, don’t wait too long to book your on-site catering or off-site venue this November through January.)

Here’s why celebrating your employees now – or any time – matters.

According to one of the best leaders I had the privilege of working with:

“Everyone wants to be part of something … everyone wants to feel that they are valued, that they made a difference. To the degree we can celebrate our people, that’s our greatest weapon, our greatest tool.” Bob Wood

Employees feeling valued … isn’t that what you want as an outcome of your holiday or year-end event?

If you’re looking to make it truly special, consider a session of LEGO® SERIOUS PLAY® that engages your employees in a uniquely fun, memorable, and stress-free way.

Some may scoff at the idea of playing with LEGO® bricks in a work-related situation, yet research has found play is important to mental health, regardless of age.

“Play isn’t just about goofing off; it can also be an important means of reducing stress and contributing to overall well-being.”[Jennifer Wallace, “Why It’s Good for Grown-Ups to Go Play,” The Washington Post, May 20, 2017

That’s why I recommend a LEGO® SERIOUS PLAY® experience for your employees as part of your holiday or year-end event. As a certified facilitator, I’ve seen the power of LSP in enabling teams to strengthen their connection to each other. They appreciate – and enjoy – the opportunity to engage in play at work in way that’s fun but not frivolous. (Email me to explore how you can build a meaningful and memorable event for your employees with LEGO® SERIOUS PLAY®.)

Regardless of how you choose to celebrate the season with your employees, make it a worthwhile event where people enjoy themselves and feel valued.

[Image: Baustin Curtis from Pixabay]