Custom Facilitation

Organizations just starting out and those in need of a “jump start” can develop clarity and focused direction with Quality Service Marketing’s customized facilitation, including LEGO® SERIOUS PLAY®:

  • Mission-based strategic and marketing planning
  • Executive, manager, and employee retreats for idea-sharing, problem-solving
  • Employee and/or customer round tables
  • Board/volunteer orientation and development.

QSM will work closely with you to develop and conduct a session that’s on-target for your organization’s needs.

Preparation for the meeting was key, especially since it was for a one-day international strategic planning session, and QSM accomplished this at the highest levels. Your facilitation was excellent and encouraged us to think through how we were going to continue our strategic process in a very concrete way. – Chair, International Government Forum

Thank you so much for the exceptional job you did facilitating our Board Retreat. People now describe us as “reorganized and re-energized.” It is a credit to your experience and skill, but also to your personality and style, that we were able to accomplish so much in such a short time.Professional Association Chapter President

If I were assembling a “Dream Team” for marketing or facilitating, I would want you on that team. Talk about creativity! Your original concept for our brainstorming session got people thinking in new ways as well as encouraging productive and enjoyable interaction among staff and volunteers with varied backgrounds and experience. – Director of Development & PR

The Next Step
To discuss how to make your next planning event or special retreat a success, please contact Sybil Stershic at 570-470-1823 (EST) or email