Contact QSM:

Engaging Conversations with Volunteers

Posted by sybil | On: Apr 18 2017 | Comments (0)
“Volunteers … work not for money but because they want to give back, make a difference, change the world.”  Sally Helgesen While the need to give of themselves may motivate volunteers to get involved, it doesn’t ensure their continuing commitment....

Summer Blog Break 2016

Posted by sybil | On: Jun 28 2016 | Comments (0)
Remember those sweet childhood days when school was out and summer vacation started? I do, even though I’ve been working over more summers than I care to count. I’m not complaining, as I love working with my clients regardless of the season. My summer...

“Hoping to Help” – Lessons in Global Health Volunteering

Posted by sybil | On: Apr 19 2016 | Comments (0)
Whether providing relief after a natural disaster or rendering humanitarian aid to countries in need, we’re familiar with the importance of international medical missions. The inspirational stories told by returning volunteers describe the desperate and challenging...

Favorite Volunteer Quotes

Posted by sybil | On: Apr 05 2016 | Comments (1)
While anytime is a good time to acknowledge volunteers for their dedication to helping others, National Volunteer Week, April 10-16, 2016, provides a special opportunity to celebrate their efforts. In support of National Volunteer Week, here are my favorite...

Summer Blog Break 2015

Posted by sybil | On: Jun 23 2015 | Comments (0)
Happy Summer! It’s time to kick-back and enjoy the lazy, hazy days of the season. While I don’t usually take an extended vacation this time of year (except for an occasional long weekend), I do enjoy a brief break from blogging to refresh my content...

The Three Most Important Questions You Need to Ask in Human Resources

Posted by sybil | On: Jun 16 2015 | Comments (0)
In addition to the fine folks who work in Human Resources (HR), or in the absence of an HR function, everyone who is responsible for managing or supervising employees needs to consider three critical questions from the employee’s perspective. Answers to these...

When the Going Gets Tough: A Volunteer’s Perspective

Posted by sybil | On: Apr 07 2015 | Comments (2)
In honor of  National Volunteer Week and in preparation to participate in BlogPaws Conference, it’s fitting that I share this poignant description from a volunteer involved with animal rescue. Rescue explained The neglect changes you. The abuse hardens...

Coping with the Credibility Gap in Employee Engagement

Posted by sybil | On: Feb 03 2015 | Comments (5)
“Our current practices and approaches to employee engagement are failing. They are failing to achieve organizational results and most employees fail to experience the benefits of their own engagement.”  Excerpt from David Zinger’s 21-Point Employee...

Best Job Ever! Reflecting on 2014

Posted by sybil | On: Dec 30 2014 | Comments (1)
“To give your best is to receive the best … “ Raymond Holliwell I’m fortunate to do work that I enjoy. This past year I had the opportunity to train managers how to strengthen employee engagement with internal marketing, facilitate planning...

Culture + Brand = Passion for Engagement: Volunteers in Medicine

Posted by sybil | On: Oct 14 2014 | Comments (0)
The value of having a favorable brand is that it inspires public trust and confidence – the stronger the brand, the more likely people will associate with it. A most important contributor to brand strength, and one that is difficult to duplicate, is the organization’s...