Engaging Workplace Wisdom — Tips on What Works to Engage Others

While I typically speak about employee/volunteer engagement with people currently active in the workforce, the prospect of being with an audience of retirees was too good to pass up. My recent session for Penn State Lehigh Valley’s SAGE Lecture Series was designed with a dual purpose: 1) share the current state of workplace engagement and 2) tap into 

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Engaging Conversations with Volunteers

“Volunteers … work not for money but because they want to give back, make a difference, change the world.”  Sally Helgesen While the need to give of themselves may motivate volunteers to get involved, it doesn’t ensure their continuing commitment. What keeps them involved is the quality of their experience with an organization. The best 

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Summer Blog Break 2016

Remember those sweet childhood days when school was out and summer vacation started? I do, even though I’ve been working over more summers than I care to count. I’m not complaining, as I love working with my clients regardless of the season. My summer compromise is my annual blog break when I take a much-needed 

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“Hoping to Help” – Lessons in Global Health Volunteering

Whether providing relief after a natural disaster or rendering humanitarian aid to countries in need, we’re familiar with the importance of international medical missions. The inspirational stories told by returning volunteers describe the desperate and challenging needs of the people served and their deep gratitude in receiving medical aid. The volunteers, themselves, are forever changed 

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Favorite Volunteer Quotes

While anytime is a good time to acknowledge volunteers for their dedication to helping others, National Volunteer Week, April 10-16, 2016, provides a special opportunity to celebrate their efforts. In support of National Volunteer Week, here are my favorite quotes on the tremendous value of volunteers. “Volunteering is so pervasive it’s invisible. We take for granted all the 

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Summer Blog Break 2015

Happy Summer! It’s time to kick-back and enjoy the lazy, hazy days of the season. While I don’t usually take an extended vacation this time of year (except for an occasional long weekend), I do enjoy a brief break from blogging to refresh my content ideas. For those of you who work through most of 

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The Three Most Important Questions You Need to Ask in Human Resources

In addition to the fine folks who work in Human Resources (HR), or in the absence of an HR function, everyone who is responsible for managing or supervising employees needs to consider three critical questions from the employee’s perspective. Answers to these questions are key to strengthening employee engagement. Note: Nonprofit managers can also apply 

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When the Going Gets Tough: A Volunteer’s Perspective

In honor of  National Volunteer Week and in preparation to participate in BlogPaws Conference, it’s fitting that I share this poignant description from a volunteer involved with animal rescue. Rescue explained The neglect changes you. The abuse hardens you. The suffering breaks you. The ignorance angers you. The indifference disturbs you. The injustice destroys you. On a 

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Coping with the Credibility Gap in Employee Engagement

“Our current practices and approaches to employee engagement are failing. They are failing to achieve organizational results and most employees fail to experience the benefits of their own engagement.”  Excerpt from David Zinger’s 21-Point Employee Engagement Manifesto. A disheartening statement, but not surprising as employee engagement gets more intention than action. In my workshops, I 

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Best Job Ever! Reflecting on 2014

“To give your best is to receive the best … ” Raymond Holliwell I’m fortunate to do work that I enjoy. This past year I had the opportunity to train managers how to strengthen employee engagement with internal marketing, facilitate planning retreats, and help marketing team members “get on the same page.” What’s most challenging is 

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