More than just-for-fun: how playing leads to better understanding
It’s true: “You can discover more about a person in an hour of play than in a lifetime of conversation.”
It’s true: “You can discover more about a person in an hour of play than in a lifetime of conversation.”
Let’s start with the “what” before I explain the “why” you need to hold a special event this time of year. Your options to recognize employees during the November/December holidays, OR wrap-up the year’s results, OR kick-off goals for the new year will depend: on what you’ve done in the past and whether you want
It’s happened. I’ve reached the point when I’m invited to speak on podcasts whose hosts are much younger than I am. Does this make me feel old? Surprisingly, no. It makes me appreciative of how much business experience I have to share. Keeping a positive mindset, I prefer to think of it as “sharing my
“With age comes wisdom” … and wrinkles. As a long-time solopreneur with a start in the corporate world, I’m fortunate to have more wisdom than wrinkles. I’m also fortunate to have the opportunity to share what I learned along the way with career coach and podcast host, Deborah Brown-Volkman. We covered a lot of ground
2023 is a milestone year for me. I started Quality Service Marketing 35 years ago after working in bank marketing for more than 10 years. Going out on my own was scary, but job security was relative as the bank I worked for was being acquired by a larger bank and I had survived a
In today’s remote and hybrid work environments, how do you maintain connection and camaraderie among employees? How do you strengthen team culture and reinforce the message “We’re all in this together?” One of the best ways I found to do this is to bring people together in-person, in small groups of 6-10, to safely explore
Facts of life for business: 1: No business has an unlimited supply of employees and customers. 2: Recruitment and retention of both employees and customers are necessary for business survival. 3: Cultivating good employees is as important as cultivating good customers. However, when good employees are subject to rude and demanding customers, it’s time to
I’m excited to “share” that 10 years ago this summer my book, Share of Mind, Share of Heart: Marketing Tools of Engagement for Nonprofits, was published. [Note: this was the second – and last – business book I wrote, disappointing my son and husband who pushed for a trilogy. Sorry, guys!] I was encouraged by
The following excerpts, shared with permission, are from a business column written by HR pro Tina Hamilton, CEO of myHRPartner Inc. While the complete article also contains tips on how employers can thank employees, I was struck by the reminder that workplace gratitude shouldn’t be limited – it also applies to employees thanking their bosses.
If you care about your employees, now is the best time to show them. We’re in the midst of “The Great Resignation,” also known as the “The Great Awakening,” in which millions of people are quitting their jobs or striking for better work conditions. Not only has the pandemic lead to job and career burnout,