Let’s start with the “what” before I explain the “why” you need to hold a special event this time of year. Your options to recognize employees during the November/December holidays, OR wrap-up the year’s results, OR kick-off goals for the new year will depend: on what you’ve done in the past and whether you want
It’s happened. I’ve reached the point when I’m invited to speak on podcasts whose hosts are much younger than I am. Does this make me feel old? Surprisingly, no. It makes me appreciative of how much business experience I have to share. Keeping a positive mindset, I prefer to think of it as “sharing my
Facts of life for business: 1: No business has an unlimited supply of employees and customers. 2: Recruitment and retention of both employees and customers are necessary for business survival. 3: Cultivating good employees is as important as cultivating good customers. However, when good employees are subject to rude and demanding customers, it’s time to
If you care about your employees, now is the best time to show them. We’re in the midst of “The Great Resignation,” also known as the “The Great Awakening,” in which millions of people are quitting their jobs or striking for better work conditions. Not only has the pandemic lead to job and career burnout,
Seeing the selection of Boss’s Day cards for October 16th reminded me of the bosses I previously worked for who ranged from great to toxic. [See my suggestion below for observing Boss’s Day this year.] I had the privilege of working for a few executives I highly respected. I also worked for execs who were
I was recently reminded of a practical and low-cost way to help keep employees engaged in this stressful time. Surprisingly, I found it in an article written last year before the unthinkable happened. It’s easy and something everyone can do — bosses, business owners, co-workers, colleagues, partners; i.e., anyone you work with. It can be
[Note: I’m pleased to share this timely post from Matthew Fenton, a Chicago-based marketing professional and founder of Three Deuce Branding that specializes in brand clarity. Here he offers a fundamental strategy to uncover the brand values a business needs to survive and thrive in these challenging times. More on Matthew’s work can be found
Understandably, people who ask for advice may not always follow it. But how they listen and respond makes a difference in the outcome and its impact on others. This includes frustrating encounters with “askholes” — people who constantly ask for your advice, yet ALWAYS do the complete opposite of what you told them to do”
What a joy to be a guest on the “Profitable Happiness™” Podcast, hosted by bestselling author and musician, Dr. Pelè, who focuses on workplace happiness as a key to success. In our engaging 30 minute conversation, we talk about what lead me to bridge marketing and human resources with internal marketing to create a positive
I started working on employee engagement long before the “e” word came into vogue, and I’m tired of it. Here’s why. Overused as a business buzzword, the term “employee engagement” has become meaningless. It gets talked about in executive suites and management meetings, yet few companies actually do anything about it because too much effort