Facts of life for business: 1: No business has an unlimited supply of employees and customers. 2: Recruitment and retention of both employees and customers are necessary for business survival. 3: Cultivating good employees is as important as cultivating good customers. However, when good employees are subject to rude and demanding customers, it’s time to
The following excerpts, shared with permission, are from a business column written by HR pro Tina Hamilton, CEO of myHRPartner Inc. While the complete article also contains tips on how employers can thank employees, I was struck by the reminder that workplace gratitude shouldn’t be limited – it also applies to employees thanking their bosses.
“Although the world is full of suffering, it is also full of the overcoming of it.” Helen Keller I’m amazed at how people have responded – and continue responding – to the pandemic and other serious issues affecting us. I’m talking about something people do individually and collectively; something they may not even realize they’re
It all began with a popular blog. Cousins Shane Burcaw and Sarah Burcaw Yunusov had the idea to start a nonprofit while in college. Their dream was inspired by Shane’s “Laughing at My Nightmare” blog where he posted his “funny, absurd, and at times, gut-wrenching” experience living with a severe form of muscular dystrophy.” His
If you care about your employees, now is the best time to show them. We’re in the midst of “The Great Resignation,” also known as the “The Great Awakening,” in which millions of people are quitting their jobs or striking for better work conditions. Not only has the pandemic lead to job and career burnout,
… as long as I have the right questions. That’s one of my most important tasks as a facilitator: to carefully select the “right” questions. These are thoughtful questions that engage all participants in purposeful discussion leading to outcomes such as resolving a problem, getting everyone on the same page, setting strategic priorities, identifying resources
Unlike MAD Magazine’s “devil-may-care” poster boy, Alfred E. Neuman – described as “someone who can maintain a sense of humor while the world is collapsing around him” – many people I know are worried. They’re worried about COVID’s resurgence, especially as flu season approaches, in addition to feeling stressed over continuing political and environmental issues.
I’m feeling a bit unsettled as we ease out of pandemic-related restrictions. All of a sudden it seems my work and social calendar are filling up with in-person meetings and meals with friends, colleagues, and clients. With more people fully vaccinated (including me), I’m cautiously excited about having a busier schedule with more than just
The arrival of spring combined with advent of mass COVID vaccinations is the perfect time to refresh ourselves as we emerge from our winter cocoons and quarantines. This year in particular, it’s also the perfect opportunity to safely indulge in a little fun with a re-visit to one’s inner child. Here’s why: “We’re living in
Last year’s disruption by COVID-19 led to copious content on its impact on the workplace discussing how leaders could navigate, cope, innovate, sustain and/or continue to grow in anxious and uncertain times. As an advocate for a positive and engaged organizational culture, I was fascinated with the discussions and resulting responses to the pandemic. And