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Confessions of a Recovering Nonprofit Executive

Posted by sybil | On: Feb 07 2017 | Comments (0)
One of the most challenging jobs I know of is held by people who work in nonprofits — they are as passionate about their work as they are stressed trying to accomplish much with limited resources. I explored this topic recently with a former nonprofit leader, Debrah...

How to Boost Mission Awareness

Posted by sybil | On: Jan 24 2017 | Comments (0)
[Note: This guest post was written by Kim Plyler, a communications professional and media strategist. CEO and founder of SahlComm, Kim works with high level clients in the technology, finance, manufacturing, cyber security, NGOs and nonprofit sectors. Her company's...

How to (Gently) End a Customer Relationship

Posted by sybil | On: Jan 10 2017 | Comments (0)
When I asked other business professionals when it’s best to lose a customer or client, the reasons boiled down to the customer’s lack of respect and not being fully committed to the working relationship. Examples cited included: difficult interactions...

The Need for Engagement and “Enlightened Hospitality”

Posted by sybil | On: Nov 29 2016 | Comments (0)
Regardless of where you stand on the results of the recent presidential election, employee engagement has been affected by post-election uncertainty. That’s why Danny Meyer, CEO of Union Square Hospitality Group, has encouraged employees to re-focus on the...

Open Workspace – More or Less Engaging?

Posted by sybil | On: Oct 11 2016 | Comments (0)
Open workspace, a trend in office design, is intended to foster a more collaborative and productive workplace with fewer organizational silos. Hearing from several people in different firms share their experiences adjusting to the design after their companies moved...

Hey, Wells Fargo: You Should’ve Followed Aretha Franklin, Not Gordon Gekko

Posted by sybil | On: Oct 04 2016 | Comments (2)
I’m saddened and shocked, but not surprised, about the recent Wells Fargo sales scandal that lead to bank employees opening bogus customer accounts in response to intense pressure to meet unrealistic and aggressive sales goals. I was once a sales manager...

The Writing is on the Wall: A Roadmap for Employee Engagement

Posted by sybil | On: Sep 27 2016 | Comments (0)
[Note: This special guest post is from community affairs leader Pete Waldron, a long-time colleague and friend, who coordinated the "quote wall" project he shares below. Pete is with CrossAmerica Partner where he currently heads up Corporate Citizenship &...

The Psychological Recession & Generational Engagement: Interview with Dr. Judith Bardwick

Posted by sybil | On: Sep 06 2016 | Comments (0)
I don’t remember when I started reading (and frequently quoting) posts by Judith M. Bardwick, Ph.D., but I was hooked on her insight into employee and organizational development. A highly respected writer, consultant, and speaker, she is known for combining...

Five Career Lessons from The Wizard of Oz

Posted by sybil | On: Jun 21 2016 | Comments (0)
One of my favorite childhood films, The Wizard of Oz, offers many wonderful life lessons.  As a devotee of professional development as well as the film, here are several of my favorite career take-aways from Oz. 1. Seeking Your Dream Job in the Emerald City While...

The Market’s Impact on Employee Engagement

Posted by sybil | On: Jun 14 2016 | Comments (0)
How does the economy affect the practice of employee engagement? In times of low unemployment when there is strong competition for qualified people to fill positions, organizations scramble to find and keep good employees. Strategic recruitment and retention take...