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There’s No “Me” in Leadership

Posted by sybil | On: Feb 02 2016 | In Engagement
I spoke recently with a colleague about the organizational damage done by CEOs whose egos outweigh their management and people skills. Rather than creating a legacy of their greatness, these executives often leave a toxic workplace in their wake. “If a leader with a big ego...

3 Strategies to Keep Uncertainty from Killing Your Business

Posted by sybil | On: Jan 19 2016 | In Engagement
[Note: This special guest post is from business growth expert and coach, Meridith Elliott Powell. Her words are especially timely as we enter a new year filled with uncertainty. For more info about Meridith's work, please see her bio at the end of this post.] On any given day, depending...

Don’t Discount the New Year for Employee Engagement

Posted by sybil | On: Jan 05 2016 | In Engagement, Training & Development
Every four years it happens in the U.S. – a presidential election. Too often, it’s also an excuse companies use to withhold spending based on an uncertain outcome: “We’re afraid to invest in new initiatives until we know what’s going to happen in Washington,...

Top Takeaways from 2015

Posted by sybil | On: Dec 29 2015 | In Customer service, Engagement, Musings, Training & Development
Like most committed professionals, I’m always in learning mode. I find a constant stream of new ideas, lessons learned, and other important information from reading online and offline, speaking with participants in my workshops and presentations, attending conferences and webinars,...

How to Find Fulfillment This Holiday

Posted by sybil | On: Dec 15 2015 | In Musings
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Overwhelmed with consumer advertising and all the stuff available to buy? Frustrated with spending more and enjoying it less? Take a deep breath and read on. To better cope with the stress from information-overload and hyper-materialism, here’s an important message from business...

‘The Good, the Bad and the Ugly’ of Disruptive Leaders

Posted by sybil | On: Dec 08 2015 | In Engagement, Training & Development
As a strong advocate of an engaged workplace, I was apprehensive about this executive education session – “Disruptive Leaders are Good for Business” – given by Dick Brandt, Executive Director of Lehigh University’s Iacocca Institute. Dick is a well-respected...

Relationship Nurturing for the Season

Posted by sybil | On: Nov 30 2015 | In Engagement
[Note: I'm delighted to feature this guest post from Hillary Feder, CEO, Ask Hillary's, who specializes in strategic relationship building. Hillary shares important tips for recognizing customers and clients during the holiday season.] Thoughts turn to nurturing key relationships...

Thoughts on Thanks Giving

Posted by sybil | On: Nov 17 2015 | In Engagement, Musings
With gratitude on the Thanksgiving holiday and every day: “He enjoys much who is thankful for little.”  - Thomas Secker “It is not how much we have, but how much we enjoy …” - Charles H. Spurgeon “Things that matter most must never be at the...

How to Keep Your Employees Engaged During the Holidays

Posted by sybil | On: Nov 12 2015 | In Engagement
The last few weeks of the calendar year are stressful in the workplace as people become distracted preparing for the holidays. Employees can be overwhelmed with year-end reporting and planning deadlines just as everyone else seems to be using up the last of their vacation days. And...

Evangelizing Corporate Culture: Interview with Culture Consultant Donavon Roberson

Posted by sybil | On: Nov 03 2015 | In Engagement
Remember taking those career aptitude tests in high school? Back then the position of “Corporate Culture Consultant” didn’t exist. If it did, knowing what I know now, that’s what I would have chosen as my preferred career. Lucky for corporate America, it’s...