When I asked other business professionals when it’s best to lose a customer or client, the reasons boiled down to the customer’s lack of respect and not being fully committed to the working relationship. Examples cited included:
difficult interactions with or mistreating...
Napkin futures by David Zinger
Gel pens drawn
during fast food lunch
sparking napkin artistry.
arrows, word, and stick figures
into thin paper.
and mustard drips
oozing from the overflowing cheeseburger.
In the spirit of the season, here’s an updated version of Clement C. Moore‘s beloved holiday poem.
One Crazy Cool Yule [Author unknown]
“Twas the Night before Christmas” has lots of nice rhymes
But I fear that the tale doesn’t fit modern times.
If you need help regaining your perspective on what’s important this holiday, consider these words of wisdom from business and life coach, Steve Davis. He offers a profound strategy to better cope with the stress of “too much.”
To find true fulfillment and better...
Regardless of where you stand on the results of the recent presidential election, employee engagement has been affected by post-election uncertainty.
That’s why Danny Meyer, CEO of Union Square Hospitality Group, has encouraged employees to re-focus on the company’s mission...
For anyone focused on growing a company, it’s hard to turn down new business. But sometimes it’s necessary.
My first experience with this situation took place nearly two decades ago, and I remember it clearly. After much debate and hand-wringing about submitting a proposal,...
Regardless of when you observe Thanksgiving, the holiday encourages us to give thanks for all we have … and for all that we don’t have (e.g., difficult circumstances). I’m all for expressing sincere gratitude during the season; I just wish it was given more frequently.
Why is it that even in companies with a positive, engaged culture, there’s no guarantee all employees will be fully engaged?
The answer has to do with who’s ultimately responsible for employee engagement – a responsibility shared by employees and their employers.
I’ve always enjoyed tongue-in-cheek translations of help wanted ads. Apparently, so does nonprofit executive and humorist Vu Le who compiled such a list for his Nonprofit with Balls blog.
Here are some of my favorite employment translations from that list that are also...
Open workspace, a trend in office design, is intended to foster a more collaborative and productive workplace with fewer organizational silos. Hearing from several people in different firms share their experiences adjusting to the design after their companies moved their offices, I’m...