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What Your Fundraising Efforts Tell Donors

Posted by sybil | On: May 26 2015 | In Engagement
A donor can only take so much. That’s why I asked certain nonprofits to stop fundraising. The situation improved somewhat … until now. So far this year I have received monthly solicitations from one nonprofit, along with other fundraising mailers from a similar organization...

Foundation for a Decent Workplace

Posted by sybil | On: May 19 2015 | In Engagement
In my research on dysfunctional workplace cultures, a LinkedIn connection shared the following ”Ten Commandments of the Workplace” that can be honored by both employees and employers. [Special thanks to James Dodds for bringing this to my attention.] Ten Commandments...

Dysfunctional Workplace Cultures to Avoid

Posted by sybil | On: May 12 2015 | In Engagement
It’s true – there’s no such thing as a perfect workplace. Every organizational culture has its positives and negatives. But in my experience with employee engagement, there are two particular workplace environments to be avoided at all costs. “Oppression by...

Enlightenment for Those Entering the Workforce

Posted by sybil | On: May 06 2015 | In Engagement
Whether you’re starting a new job or career, here is sage advice to keep in mind. “Do work with your whole heart and you will succeed — there is so little competition.” – Elbert Hubbard “Your mindset will be one of the most important predictors...

What Marketing is Missing

Posted by sybil | On: Apr 28 2015 | In Marketing
Marketing may do a great job of communicating brand value to consumers, yet it doesn’t necessarily do the same for communicating its own value within an organization. Far too often I hear marketing staff commiserate about how they struggle to get respect and buy-in for their...

Best Quotes on Customers

Posted by sybil | On: Apr 22 2015 | In Customer service, Engagement, Marketing, Training & Development
Customers – love ‘em or sometimes hate ‘em – if you’re in business, you can’t live without them. True customer-focus means understanding, respecting, and serving customers as the basis of your business rather than considering them a necessary evil. Following...

Management Communication Basics: Engaging Employees in Staff Briefings

Posted by sybil | On: Apr 14 2015 | In Engagement, Training & Development
With company e-mail dominating internal communications, staff meetings are becoming an endangered organizational activity. Yet managers and employees still need to get together to stay informed on what’s happening in the organization and how it impacts their work, including...

When the Going Gets Tough: A Volunteer’s Perspective

Posted by sybil | On: Apr 07 2015 | In Engagement, Musings
In honor of  National Volunteer Week and in preparation to participate in BlogPaws Conference, it’s fitting that I share this poignant description from a volunteer involved with animal rescue. Rescue explained The neglect changes you. The abuse hardens you. The suffering...

Preventing Burnout for Non-Profit Workers

Posted by sybil | On: Mar 31 2015 | In Engagement
Given the importance of nonprofit engagement, I’m happy to share this post by Andrew Littlefield that appeared on the WeDidIt blog. It is reprinted with permission. Keeping Your Team Fueled: Preventing Burnout for Non-Profit Workers by Andrew Littlefield Non-profit work is often...

What Do a Business Training Professional and Zumba Fitness Instructor Have in Common?

Posted by sybil | On: Mar 24 2015 | In Training & Development
Quite a bit actually. Several years ago, I decided to ramp up my exercise and tried Zumba. It took me quite a while to get with the program, so to speak, as participants are not “taught” the dance moves – you just follow the instructor’s moves. I was WAY...