New Study Confirms Employee Engagement’s Positive Impact

The latest in employee engagement research continues to confirm its bottom line benefits through improvements in customer satisfaction/loyalty and employee retention.

The Aberdeen Group studied more than 300 organizations with engagement initiatives to benchmark best-in-class performance. A complimentary copy of Aberdeen’s report, Beyond Satisfaction: Engaging Employees to Retain Customers, is available through Oct. 2, 2009.

Leave a Reply