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Sharing a Positive Message: Interview with Laughing at My Nightmare’s Sarah Yunusov

Posted by sybil | On: Mar 07 2017 | Comments (0)
I am one of more than half a million followers of Shane Burcaw’s Laughing At My Nightmare blog. I’m also greatly impressed with the nonprofit organization he co-founded with his cousin, Sarah Yunusov, with the mission “to spread a message of positivity...

Confessions of a Recovering Nonprofit Executive

Posted by sybil | On: Feb 07 2017 | Comments (0)
One of the most challenging jobs I know of is held by people who work in nonprofits — they are as passionate about their work as they are stressed trying to accomplish much with limited resources. I explored this topic recently with a former nonprofit leader, Debrah...

How to Boost Mission Awareness

Posted by sybil | On: Jan 24 2017 | Comments (0)
[Note: This guest post was written by Kim Plyler, a communications professional and media strategist. CEO and founder of SahlComm, Kim works with high level clients in the technology, finance, manufacturing, cyber security, NGOs and nonprofit sectors. Her company's...

When It’s Best to Walk Away from a Prospect

Posted by sybil | On: Nov 15 2016 | Comments (2)
For anyone focused on growing a company, it’s hard to turn down new business. But sometimes it’s necessary. My first experience with this situation took place nearly two decades ago, and I remember it clearly. After much debate and hand-wringing about...

Hey, Wells Fargo: You Should’ve Followed Aretha Franklin, Not Gordon Gekko

Posted by sybil | On: Oct 04 2016 | Comments (2)
I’m saddened and shocked, but not surprised, about the recent Wells Fargo sales scandal that lead to bank employees opening bogus customer accounts in response to intense pressure to meet unrealistic and aggressive sales goals. I was once a sales manager...

When It’s Best to Lose a Customer or Client

Posted by sybil | On: Sep 13 2016 | Comments (0)
Despite the best intentions, there are times when it’s necessary to give up a customer or client. The reasons vary, as I learned when I asked colleagues why they stopped working with customers. In their own words (and in no particular order), here’s...

“Hoping to Help” – Lessons in Global Health Volunteering

Posted by sybil | On: Apr 19 2016 | Comments (0)
Whether providing relief after a natural disaster or rendering humanitarian aid to countries in need, we’re familiar with the importance of international medical missions. The inspirational stories told by returning volunteers describe the desperate and challenging...

What’s the Matter with Management? It’s Not What You Think

Posted by sybil | On: Mar 22 2016 | Comments (6)
Actually, the question should be “What’s the matter with managing?” as I’m hearing from more colleagues who tell me they still love their work, but they dislike the managing people part. I shared my concern about this with Mary Theresa...

Don’t Discount the New Year for Employee Engagement

Posted by sybil | On: Jan 05 2016 | Comments (0)
Every four years it happens in the U.S. – a presidential election. Too often, it’s also an excuse companies use to withhold spending based on an uncertain outcome: “We’re afraid to invest in new initiatives until we know what’s going...

Top Takeaways from 2015

Posted by sybil | On: Dec 29 2015 | Comments (0)
Like most committed professionals, I’m always in learning mode. I find a constant stream of new ideas, lessons learned, and other important information from reading online and offline, speaking with participants in my workshops and presentations, attending...